When submitting documents to us, please read the following. It could save you time and money.

FONTS:
ALL FONT FILES must be included with your job to ensure it prints properly. If your fonts are missing from your job, it can cause unexpected results in the printing and/or delays in the completion of your work. If you have questions about how to send fonts, please call us for assistance. 949-642-2394

IMAGES (photos, logos, graphics):
All images imported into your document from other applications must be included with your job to ensure it prints properly. Many applications link imported images back to the originals and will print only low resolution versions if they are not available. For your photos, use tiff format at at least a 300 resolution. JPEGs and GIFs from the web are very low resolution and do not print well. If you see big pixels in you image, then they will also not print well. Including an imported image also allows us to adjust the image if necessary to make it print properly.

A SAMPLE PRINT:
A sample print of your file must be included with your job. This can be a black and white print from a laser, ink jet or other printer. If your job is to print offset in more than one color, please print separations also. This allows us to compare what we output to what you expect to see.
If we do not receive a sample print with your job, we will send a sample of our output for you to approve before producing the job. In the event you are submitting your files via this web site, please fax in the sample if possible or send us a PDF File.

HOW TO GET YOUR FILES TO US

REMOVABLE MEDIA:
We support the following media in both Macintosh and Windows platforms.
3.5" Floppy       CD ROM       ZIP (100MB)       JAZ (1GB and 2GB)      
We can receive files though the Internet on our DSL line at: info@thomasprinters.com

E-MAIL and INTERNET
When sending files electronically, it is faster and more reliable to compress your files with a compression utility such as StuffIt or PKZIP. These utilities are shareware and can be obtained from various sites on the internet or via email from us. Send your file as an attachment.

HELPFUL TIPS
Collecting For Output
Both QuarkXpress and Pagemaker have a collect for output feature built in. This feature copies your document and all linked graphics into a new folder, eliminating some of the manual work involved in collecting your files. At this time however, neither application will collect the fonts used in your document. There are some third party utilities available that will collect all of your document parts. We use and recommend Markzware's Flightcheck utility, which will collect your document, graphics, fonts and more, automatically, as well as check your document for other mistakes.

GRAPHIC FILE FORMAT
When choosing a file format for imported graphics, choose one that is printer friendly. TIF and EPS files are the most common and predictable formats. Others such as JPG and GIF may reduce image quality or not be compatible with certain printing equipment. Generally, images taken from the Internet are low resolution (72dpi) and do not reproduce reliably. If you have specific questions about file formats, please call us.

SCANNING and RESOLUTION
If your document includes scans, the scans must be made with the final output device in mind, as each type of device may have different requirements. General Rules of thumb are as follows: For offset printing, scan your images to the final size you would like them, at 300dpi and save as grayscale (black & white photos) or CMYK (process) color TIF files. For Digital Color printing, 200dpi is the best balance between file size and quality, and the scans should be saved in RGB color.

POSTSCRIPT and ADOBE ACROBAT
While we support the applications listed above in their native file format, it is often possible for us to print from other applications that are not supported through the postscript printer language. In short, Postscript is the language that most high-end output devices speak. When you print from an application, the printer driver translates the information in your document into the language the printer speaks.
Adobe Acrobat is an emerging technology based on postscript. Acrobat or PDF (Portable Document Format) files allow users on almost all computer platforms to share documents which are self contained and highly portable, and can be viewed and printed from almost any computer.
We support both of these technologies and are encouraged as a way to simplify file submission for printing. Please contact us for further information.